Our Cover
Medical travel insurance while you’re away, and a 12-month guarantee once you’re home. Included with every eligible Buji plan.
After treatment
You should not have to work out whether to contact an overseas clinic, an insurer, or someone else.
Tell the Buji Care Team what has happened. We review the concern, explain the appropriate pathway, and help coordinate the next step.
BujiCover
Two separate forms of protection, held in one Buji care pathway.
While you are away
Protection for specified medical and travel events during your insured trip. Policy documents are set out before you travel.
Once you are home
Twelve months of protection for eligible treatment-failure concerns. Corrective treatment only — not cosmetic dissatisfaction.
Separate products. Separate terms. One Buji pathway.
If you need us
You do not need to decide which organisation or product applies. Start with Buji.
01
Contact the Buji Care Team and share what has happened.
02
We look at your treatment information and identify the right pathway.
03
Aftercare, the clinic, travel insurance, or the Outcomes Guarantee.
04
Where cover applies, Buji helps organise the approved next step.
Where the guarantee applies
Where UK-based corrective treatment is the approved remedy, Buji coordinates it. You do not navigate the process alone.
Only where the concern qualifies, and only as the approved remedy under the guarantee terms.
Read the guarantee termsFrequently Asked Questions
BujiCover is the protection included with every eligible Buji plan. It combines medical travel insurance during your insured trip with the separate 12-month Buji Outcomes Guarantee once you are home.
Partly. The medical travel insurance is insurance. The Buji Outcomes Guarantee is a separate contractual guarantee provided by Buji Technologies Limited.
Contact the Buji Care Team. We will ask for the relevant information, review the concern and explain the appropriate next step.
The Buji Outcomes Guarantee applies for 12 months from the date stated in your guarantee terms.
No. Hair-transplant results vary and no particular cosmetic result is promised. The guarantee provides defined remedies for eligible concerns set out in the published Outcomes Guarantee terms.
Yes, where UK-based corrective treatment is the approved remedy for a concern that qualifies under the guarantee.
Your medical travel insurance information and Outcomes Guarantee terms are published before you make a binding booking.
The Buji Outcomes Guarantee is provided by Buji Technologies Limited. It is not an insurance product.
Medical travel insurance and the Buji Outcomes Guarantee are separate products with separate terms, eligibility, exclusions and remedies. The Buji Outcomes Guarantee is provided by Buji Technologies Limited and is not an insurance product.