Buji
BujiCover

Your care shouldn’t endwhen you fly home.

With Buji, it doesn’t.

Medical travel insurance supports you while you are abroad. The Buji Outcomes Guarantee gives you a clear route back to us for 12 months once you are home.

Included with every eligible Buji plan.

Medical travel insurance and the Buji Outcomes Guarantee are separate products with separate terms, eligibility and exclusions.

A man arriving home, calm and relieved, after treatment abroad
A patient back home and returning to everyday life after travel
After your procedure

If something isn’t right,
start with Buji.

You should not have to work out whether to contact an overseas clinic, an insurer or someone else.

Tell the Buji Care Team what has happened. We will review the concern, explain the appropriate pathway and help coordinate the next step.

  • One place to contact
  • A clear review process
  • Help coordinating eligible next steps

Protection abroad.
Support at home.

BujiCover brings two separate forms of protection into one Buji care pathway.

While you are abroad

Medical travel insurance

Protection for specified medical and travel events during your insured trip.

  • Emergency assistance where covered
  • Specified travel-related protection
  • Policy documents before departure

Policy terms, limits, excesses and exclusions apply.

Once you are home

Buji Outcomes Guarantee

Twelve months of protection for the eligible outcomes-related concerns defined in your guarantee terms.

  • One clear place to raise a concern
  • Review using the relevant clinical information
  • An approved remedy where the guarantee applies

Eligibility, evidence requirements, exclusions and remedies apply.

Separate products. Separate terms. One Buji pathway.

If you need us

Here when you need us.

You do not need to decide which organisation or product applies. Start with Buji and we will guide the pathway.

  1. 01

    Tell us what happened

    Contact the Buji Care Team and share the information and photographs requested.

  2. 02

    We review it

    We review your treatment information and identify the appropriate support pathway.

  3. 03

    We explain what happens next

    We tell you whether the concern sits within routine aftercare, the treating facility, medical travel insurance or the Buji Outcomes Guarantee.

  4. 04

    We help coordinate the next step

    Where insurance or the guarantee applies, Buji helps organise the approved pathway.

The Buji Outcomes Guarantee

What the guarantee
means for you.

If an eligible concern arises during the guarantee period, you have a defined process for having it reviewed and a clear remedy where the terms are met.

Clinical review

Relevant information and clinical input are considered where required.

A clear decision

We explain whether the concern qualifies under the guarantee terms.

A defined remedy

Where the terms are met, the applicable remedy is clearly set out.

Buji coordination

The Buji Care Team helps coordinate the approved next step.

The guarantee does not promise a particular cosmetic result, remove the risks of surgery or mean that every concern qualifies. Full eligibility, exclusions and remedies are set out in the guarantee terms.

Read the guarantee terms
Where the guarantee applies

Further treatment,
without starting again.

Where UK-based corrective treatment is the approved remedy for an eligible concern, Buji coordinates the next step through the Outcomes Guarantee.

You do not have to navigate the process alone.

UK-based corrective treatment is only available where the concern qualifies and it is the approved remedy under the guarantee terms.

See the full terms
A patient continuing care at home in the UK
Part of your plan

Connected from the start.

BujiCover sits inside your treatment journey, rather than being something you have to arrange after your procedure.

  1. Before treatment

    You receive your treatment and protection information.

  2. While abroad

    Medical travel insurance applies during the insured trip.

  3. During recovery

    Your aftercare guidance and progress remain connected to Buji.

  4. Once home

    The Buji Outcomes Guarantee continues for 12 months.

Treatment abroad with protection that comes home

Treatment abroad.Protection that comes home.

Medical travel insurance while you are abroad. The Buji Outcomes Guarantee once you are home.

Included with every eligible Buji plan.

Eligibility, terms and exclusions apply.

FAQs

BujiCover,explained.

Start your assessment
What is BujiCover?

BujiCover is the protection included with every eligible Buji plan. It combines medical travel insurance during your insured trip with the separate 12-month Buji Outcomes Guarantee once you are home.

Is BujiCover insurance?

Partly. The medical travel insurance is insurance. The Buji Outcomes Guarantee is a separate contractual guarantee provided by Buji Technologies Limited.

What should I do if I have a concern?

Contact the Buji Care Team. We will ask for the relevant information, review the concern and explain the appropriate next step.

How long does the Outcomes Guarantee last?

The Buji Outcomes Guarantee applies for 12 months from the date stated in your guarantee terms.

Does the Outcomes Guarantee guarantee my result?

No. Hair-transplant results vary and no particular cosmetic result is promised. The guarantee provides defined remedies for the eligible concerns described in its terms.

Could corrective treatment happen in the UK?

Yes, where UK-based corrective treatment is the approved remedy for a concern that qualifies under the guarantee.

When do I receive the documents?

Your medical travel insurance information and Outcomes Guarantee terms are provided before you make a binding booking.

Who provides the Outcomes Guarantee?

The Buji Outcomes Guarantee is provided by Buji Technologies Limited. It is not an insurance product.

Medical travel insurance and the Buji Outcomes Guarantee are separate products with separate terms, eligibility, exclusions and remedies. The Buji Outcomes Guarantee is provided by Buji Technologies Limited and is not an insurance product.