With Buji, it doesn’t.
Medical travel insurance supports you while you are abroad. The Buji Outcomes Guarantee gives you a clear route back to us for 12 months once you are home.
Included with every eligible Buji plan.
Medical travel insurance and the Buji Outcomes Guarantee are separate products with separate terms, eligibility and exclusions.
You should not have to work out whether to contact an overseas clinic, an insurer or someone else.
Tell the Buji Care Team what has happened. We will review the concern, explain the appropriate pathway and help coordinate the next step.
BujiCover brings two separate forms of protection into one Buji care pathway.
Protection for specified medical and travel events during your insured trip.
Policy terms, limits, excesses and exclusions apply.
Twelve months of protection for eligible treatment-failure concerns, including graft survival below 75% at twelve months where confirmed by an Independent Clinical Reviewer. Corrective treatment only — not cosmetic dissatisfaction.
Eligibility, evidence requirements, exclusions and remedies apply.
Separate products. Separate terms. One Buji pathway.
You do not need to decide which organisation or product applies. Start with Buji and we will guide the pathway.
Contact the Buji Care Team and share the information and photographs requested.
We review your treatment information and identify the appropriate support pathway.
We tell you whether the concern sits within routine aftercare, the treating facility, medical travel insurance or the Buji Outcomes Guarantee.
Where insurance or the guarantee applies, Buji helps organise the approved pathway.
If an eligible concern arises during the guarantee period, you have a defined process for having it reviewed and a clear remedy where the terms are met.
Relevant information and clinical input are considered where required.
We explain whether the concern qualifies under the guarantee terms.
Where the terms are met, the applicable remedy is clearly set out.
The Buji Care Team helps coordinate the approved next step.
The guarantee does not promise a particular cosmetic result, remove the risks of surgery or mean that every concern qualifies. Full eligibility, exclusions and remedies are set out in the guarantee terms.
Read the guarantee termsWhere UK-based corrective treatment is the approved remedy for an eligible concern, Buji coordinates the next step through the Outcomes Guarantee.
You do not have to navigate the process alone.
UK-based corrective treatment is only available where the concern qualifies and it is the approved remedy under the guarantee terms.
BujiCover sits inside your treatment journey, rather than being something you have to arrange after your procedure.
You receive your treatment and protection information.
Medical travel insurance applies during the insured trip.
Your aftercare guidance and progress remain connected to Buji.
The Buji Outcomes Guarantee continues for 12 months.
You receive your treatment and protection information.
Medical travel insurance applies during the insured trip.
Your aftercare guidance and progress remain connected to Buji.
The Buji Outcomes Guarantee continues for 12 months.
Medical travel insurance while you are abroad. The Buji Outcomes Guarantee once you are home.
Included with every eligible Buji plan.
Eligibility, terms and exclusions apply.
BujiCover is the protection included with every eligible Buji plan. It combines medical travel insurance during your insured trip with the separate 12-month Buji Outcomes Guarantee once you are home.
Partly. The medical travel insurance is insurance. The Buji Outcomes Guarantee is a separate contractual guarantee provided by Buji Technologies Limited.
Contact the Buji Care Team. We will ask for the relevant information, review the concern and explain the appropriate next step.
The Buji Outcomes Guarantee applies for 12 months from the date stated in your guarantee terms.
No. Hair-transplant results vary and no particular cosmetic result is promised. The guarantee provides defined remedies for eligible concerns set out in the published Outcomes Guarantee terms.
Yes, where UK-based corrective treatment is the approved remedy for a concern that qualifies under the guarantee.
Your medical travel insurance information and Outcomes Guarantee terms are published before you make a binding booking.
The Buji Outcomes Guarantee is provided by Buji Technologies Limited. It is not an insurance product.
Medical travel insurance and the Buji Outcomes Guarantee are separate products with separate terms, eligibility, exclusions and remedies. The Buji Outcomes Guarantee is provided by Buji Technologies Limited and is not an insurance product.
